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 Rollover Logs – 10 Logs as well as the current log file  10 MB in size each  Default Level is Debug  Logs written in following format: Date Time LogLevel – message

Log Levels and Log Files  Jabber Logs Stored in csf-unified.log  Location of Log Files: %USERPROFILE%\AppData\Local\Cisco\Unified ommunications\Jabber\CSF\Logs  Memory Dump  Relevant Log Files From %localappdata%\Cisco\Unified Communications\JabberĬonfiguration Details Network Settings Miscellaneous System Information User’s Comments From Troubleshooting Checklist Problem Report  Filename Format PROBLEM_FEEDBACK_Cisco_Jabber-17-14_29_1-27-2013.zip Troubleshooting Checklist  Detailed Description of Issue  Include – Username – Phone numbers – TimestampsĬreates a Problem Report ZIP File PRT is What Usually Cisco TAC Asks For Launched in Event of Unrecoverable Errors or a Crash Automatically Restarts the Relevant Processes After a Crash Or Manually Run PRT Jabber Automatic Presence Server DiscoveryĬ BRKUCC-3661  You will need to create another entry for Subscriber with weight as 2. – Host Offering this service: Pub’s FQDN. – Service: _cuplogin – Protocol: _tcp – Priority: 0 – Weight: 1 for Pub, 2 for Sub Jabber Automatic Presence Server Discovery Configuration  Configure CUP Login SRV Records for CUPS Publisher and Subscriber – Domain Jabber Automatic Presence Server Discovery Configuration

 DNS Configured on CUPS Servers  DNS Configured on Client Machines  Client Machine is a Part of the Domain Jabber Automatic Presence Server Discovery Requirements All rights reserved.Ĭisco Unified Personal Communicator (CUPC)ħ.1(4) and above 8.0(3) and above 8.5 and above 7.1(3) with COP fileħ.1(4) and above 8.0(3) and above 8.0 and above 7.1(3) with COP file 7.1(4) and above 8.0(3) and above 8.0 and above 7.1(3) with COP file Jabber Overview Jabber Configuration and Deployment Troubleshooting Common Issues Troubleshooting Cisco Jabber Clients BRKUCC-3661įarbod Karami Unified Communications Engineer